Privacy policy.
Effective Date: 18 June 2025
Version: 1.0.1b
App Name: Emergency Response Guide
Developer: Nextgen Design
At Emergency Response Guide, we value your privacy. This Privacy Policy explains how we collect,
use, and protect your personal information when you use our app.
1. Purpose of the App
The Emergency Response Guide app is designed to help users take appropriate, informed steps
when encountering an emergency or accident scene. It provides guidance, emergency contact
options, and location-sharing features to assist in contacting local emergency services.
2. What Information We Collect
We collect only the information necessary to provide core emergency response functions:
- Device Location (GPS):
We access your location only with your permission, to:
Help you identify and call the correct emergency number for your current location.
Provide your location to emergency services when needed to assist in your rescue or the rescue
of others.
- Usage Data (Optional):
We may collect non-personal data (such as screen taps or session length) to improve app
performance. This data is anonymized and cannot be used to identify you.
We do not collect your name, contacts, or personal identifiers unless explicitly stated and agreed
upon.
3. How We Use Your Information
We use your information solely for the following purposes:
- To connect you to emergency services relevant to your current location.
- To provide accurate, real-time emergency response guidance.
- To enhance app functionality and user safety.
4. How Your Information Is Stored and Protected
- Location data is used in real-time and not stored on our servers unless required to fulfill a specific
function and with your consent.
- All communication is encrypted using industry-standard security protocols.
- We do not sell, rent, or share your data with third parties.
5. Third-Party Services
This app may integrate with map or geolocation services (e.g., Apple Maps, Google Maps) to
determine your position. These third-party services operate under their own privacy policies and
terms.
6. User Control
- You can choose to allow or deny location access at any time in your device settings.
- If you do not enable location access, some features (like emergency number lookup or precise
help) may not function properly.
7. Childrens Privacy
This app is not intended for children under 13. We do not knowingly collect personal data from
children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, well notify users via the app or
app store listing.
9. Contact Us
If you have questions about this policy or how your data is handled, please contact:
Nextgen Design Ltd
Email: sales@nextgendesign.org
Location: Otago, New Zealand